Treatment Approach
The 2nd Chance Promise Program centers compassion, empathy, and empowerment in every conversation, session, and treatment plan we create in partnership with our patients.

A Culturally-Inclusive Ecological Approach
The 2nd Chance Promise Program understands that marginalized people face unique challenges when attempting to access healthcare. We are committed to providing the resources they need to thrive and heal. Each team member strives to create a supportive and affirming environment where our patients can be themselves and receive the treatment they need with dignity and respect.
Values of Inclusivity and Respect
Inclusivity is a core value at the center of everything we do. We believe in creating a safe and welcoming space where everyone, regardless of their background or lived experiences, feels respected, valued, and heard. This is an essential part of treatment for marginalized people for individuals who face barriers to quality care.
Our team reflects the communities we serve, and we celebrate this diversity as a source of our strength and innovation. The diversity of our staff allows our team to connect with patients better and reflect on how we can improve treatments and patient experiences at the 2nd Chance Promise Program based on shared lived experiences.
A Trauma-Informed Approach to Mental Health and Substance Abuse Treatment
Many of the individuals we work with have experienced trauma, and our team must adopt a trauma-informed approach in our work. Our team prioritizes safety, trustworthiness, choice, collaboration, and empowerment in every patient interaction.
You are the most important part of your healing journey. Healing from substance abuse is a complex and deeply personal journey, and we strive to provide trauma-sensitive care that honors everyone’s unique experiences.
Empowerment and Self-Determination
At the heart of our approach is a belief in our patients’ resilience and strength. We empower our participants to take control of their recovery journeys by providing knowledge of community resources to bolster positive changes in their lives. We work collaboratively with our clients, ensuring respect for their autonomy and honoring their choices every step of the way.

Evidence-Based Practices
The team at the 2nd Chance Promise Program recognizes that the mental health and substance abuse treatment field is constantly evolving. We are committed to continuous learning and growth for all of our staff. The 2nd Chance Promise Program invests in ongoing training and professional development opportunities for our staff to ensure that we are equipped with the latest research, best practices, and culturally competent approaches to supporting individuals with substance abuse disorders.

Holistic Support for Patients
Addressing substance abuse disorders and mental health issues is more than just treating the surface factors and symptoms. Our team takes a holistic treatment approach, addressing our patients’ addictions and the underlying factors contributing to their struggles.
We recognize that substance abuse is often interconnected with issues such as poverty, homelessness, mental health challenges, and systemic oppression. That’s why we work collaboratively with our clients and community partners to address these interconnected issues.
Community Engagement and Advocacy
The 2nd Chance Promise Program believes in the power of community and actively engages with community partners, including government agencies, local organizations, and grassroots advocates, to address the root causes of substance abuse. We also help advocate for policies and practices that promote equity, justice, and recovery.
Our services encompass a wide range of supports to help promote healing within communities, including counseling, therapy, medical care, housing assistance, job training, and more.
